Frequently Asked Questions

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Frequently Asked Questions

Yes, we do have gift cards available at our online store. Give the gift of adventure with Ultimate Offroad gift vouchers, available in various denominations to suit any budget. Perfect for birthdays, holidays, or any special occasion, our gift vouchers let your loved ones choose their ideal offroad gear and accessories.

Yes, we have two store locations:


  • Ferntree Gully Store
      Address: 1871 Ferntree Gully Road, Ferntree Gully VIC 3156
      Visit us during our business hours to explore our full range of products and receive expert advice from our friendly staff.

  • Packenham Store (Appointment Only)
      Address: 19 Innovation Way, Packenham VIC 3810
      Please book an appointment before visiting our Packenham store to ensure personalized service and attention.

Yes, all products sold at Ultimate Offroad come with a minimum 2-year warranty. Some products offer extended warranties, and others feature lifetime warranties. Details for most items can be found on their respective product information pages.

Our service includes:

  • We start all our services with a full front to back inspection.
  • Thorough inspection of your vehicle or equipment
  • Regular maintenance tasks, such as oil changes and filter replacements
  • Diagnostic checks for any issues
  • Expert recommendations and advice for optimal performance

Absolutely. As we use all certified and genuine parts during our services, your new car warranty will not be void if you have your service completed by our mechanics.

Yes indeed! Just follow the prompts on the website during checkout. All major cards are accepted (surcharges will apply, Amex cards are not accepted).

All products sold at Ultimate Offroad carry a minimum 2-year warranty. Some products offer extended warranties, while others come with lifetime warranties. Most warranty details are listed on the respective product information pages.

Absolutely, please do not hesitate to call us on 1300 OFFROAD if you need help booking a service.