Privacy Policy

Ultimate Off Road Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

Collection and storage of personal Information
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

We collect your Personal Information for the primary purpose of:


providing our services to you
providing information to our clients and marketing
demographic information such as postcode, preferences and interests


We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Please be assured that personal information provided by you to us will remain confidential.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, circumstances may arise where we are required to disclose your personal information to third parties such as if disclosure is required by the law.  In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Website Cookies
Occasionally, we may collect cookies from you about your visit to our website to help us to improve our website. Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies make it easier for you to surf the internet by saving your preferences while you’re at our site. The use of cookies is an industry standard – you’ll find them at most major websites. For example, we may collect the time of your visit, whether you have visited our website previously, whether you used a search engine to find us and some geographical information. We do not use cookies to retrieve information from your computer that was not originally sent in a cookie.

For information on disabling these cookies, please go to the privacy settings section within your browser.  However, if you disable cookies, we may be unable to optimise your visit to our website and certain features may not be available.

We may also use analytical web tools such as Google Analytics to collect visitor information for us to better understand how to improve our products and services for you. In addition to the session cookie, Google Analytics uses other data collection methods such as appending query strings to an image request.

We also use other external service providers for the following purposes:
For web hosting services for this website; and/or
To gather non-personal information (using cookies) to evaluate the website’s effectiveness, i.e. online marketing activities.

Security of Personal Information
Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
We will not sell, distribute or lease your details to third parties.

Links
The Site contains links to other sites. However, once you have used these links to leave our site, you should note that we are not responsible or have any control for the privacy practices of other websites.  This privacy policy applies to personal data collected by Ultimate Off Road Pty Ltd and our associated companies.  We encourage our users to be aware when they leave our site, to read the privacy policy of other sites that collect personal data.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, or make a complaint about a breach of the APPs by us, you may do so by contacting us by any of the means below.

By post: Ultimate Off Road Pty Ltd, 1871 Ferntree Gully Road Ferntree Gully VIC 3156 Australia

By email: sales@ultimateoffroad.com.au

By phone: 1300 OFFROAD (633 762)


To protect your Personal Information, we may require identification from you before releasing the requested information.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Policy Updates
This Policy may change from time to time and is available on our website.