Rhinoman Canopy Warranty

Canopies supplied by Ultimate Offroad are designed and manufactured to the highest quality standards to perform as they should.

 

  • All RAM Canopies carry a 2-year Manufacturer Warranty
  • All Rhinoman Xtreme Canopies carry a 2-Year Manufacturer Warranty
  • All Rhinoman Xpedition Canopies carry a 2-Year Manufacturer Warranty
  • All RhinoLite Canopies carry a 2-Year Manufacturer Warranty

 

Please contact us if you require any assistance with your canopy. Replacement parts and windows are readily available, but in some cases may have to be sourced from the manufacturer.

The serial number of your canopy can be found on the inside of the canopy. Keep this number in a safe place for insurance purposes.

Remember that the best place for a canopy is on your vehicle, and we cannot be held responsible for any damages or water leaks if the canopy has been removed from your vehicle.

All claims under this warranty should be made by returning the product at your cost to  Ultimate Offroad. Please provide written details of the fault with supporting pictures if possible, proof of purchase, proof of identification and vehicle fitment details where relevant.

The Manufacturer’s warranty applies to the original purchaser only. If Ultimate Offroad determine that a canopy is defective in materials or workmanship during the warranty period, we will either repair or replace the product. Repair or replacement is solely at the discretion of Ultimate Offroad. Our canopies come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure

 

This warranty does not apply to:

 

  • failure or damage caused by incorrect or faulty fitment
  • accidental or intentional damage
  • misuse or abuse
  • failure of other products
  • operation of the product outside of its environmental or technical specifications
  • repair or modification carried out by anyone other than Ultimate Offroad or an authorised repair agent
  • no charges will be accepted for external labour or materials not authorised by Ultimate Offroad

 

Canopies are designed for recreational and lifestyle applications and excludes competitive use. Due to the harshness of the mining environment,  Canopies used in mining applications that may be operating outside of their environmental and technical specifications, are therefore excluded from the Manufacturer’s warranty. Canopies products used in mining applications are warranted for up to 1 year.